Skip to Content

Resident Retention Strategies That Work

A happy woman stands by a window, smiling as she looks at her phone, enjoying her cozy space.As a rental property owner, you already admit that renter retention is imperative for long-term success. Not only do high turnover rates increase costs, but they can also affect the stability of your investment property in other ways. As a result, resident retention should be a major priority for landlords and rental property owners alike. To keep residents satisfied and encourage them to renew their leases yearly, it’s advisable to employ a few easy, tried-and-true strategies. Here are our top ideas for boosting resident retention and ensuring your properties stay profitable and thriving.

Build Trust Between Renters and Landlords

In the rental industry, a big part of what owners and landlords do is about relationships with people. Efficient communication and a sense of trust between a renter and their landlord is an important component of long-term retention.

As a property owner, you can build a good relationship with your renters by communicating habitually (and positively) with them, establishing open lines of communication, replying to their demands immediately, and checking in with them frequently. Although you don’t want to spoil it, staying responsive to your renter can help them feel like you are concerned about their safety and inspire them to stay in their rental home longer.

Ensure the Property is Properly Maintained

In addition to cultivating a positive relationship with your renters, staying on top of your property maintenance and repairs is equally important. These two approaches go hand-in-hand, mostly when aiming to improve retention rates.

Insufficient property upkeep is among the primary reasons why renters leave, mainly if they have made maintenance requests that have gone overlooked. In addition, proactive maintenance can reduce costs by avoiding costly emergency repairs and exhibiting to your renter that you want them to live in a well-kept property. This, in turn, may motivate them to take good care of the property, which can also protect the value of your property.

Invest in Thorough Tenant Screening

Definitely, finding renters who will take good care of your property is hard to achieve. However, you can carefully screen your applicants before signing a lease. Screening renters is important since it can help decide if a potential renter is dependable, responsible, and a good fit for your property.

A full background check should deliver a detailed look at your renter’s finances, credit history, and rental history and alert you to any previous matters. Just keep in mind to ask for and check their references, such as previous landlords, any criminal records in your state, and any states where they’ve formerly be located in.

Provide Incentives for Lease Renewal

A great approach to encourage lease renewals is to incentivize your current resident. Unfortunately, several rental property owners exploit the lease renewal to raise their rental rate or apply limitations that make their renters unhappy or unwilling to renew. Even though a rental rate increase is inevitable, it should be fair-minded and supported by an explanation of the value the tenant will receive in return.

For instance, you might highlight recent property upgrades, such as new appliances, improved facilities, or heightened safety systems. You may also need to think about giving your resident a small discount for renewing early, a complementary carpet cleaning, or even a little unit upgrade, such as fresh paint or new fittings. Even a small present can go a long way toward making your resident feel valued and keep a sense of trust.

When to Call the Experts

These proven strategies can greatly improve resident retention, lessen turnover expenses, boost property values, and generate more constant, long-term tenancies. Certainly, managing a rental property and resident relationships can be a real challenge, not to mention demanding time and effort you may not have to give.

At Real Property Management Alliances, we are aware that managing rental property and resident relationships can be challenging and backbreaking. Therefore, we’re here to help. Our staff is willing to assist you in boosting resident retention in Winter Garden and the nearby areas. Contact us online or call 407-378-7611.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details